We have received excellent service from this provider and will continue to use them. They respond immediately, fix the problem, and return immediately if something goes wrong. Finally, we have found a reliable pool service and maintenance company!
The technician arrived on time and friendly and courteous. He fixed the pump in less than five minutes. I received prompt service and prompt communications from the owner. Paid the bill online and DONE!
Extremely quick response to message through Angie's list, gave me estimates (total) and accommodated me the same day on a busy season, there was some lack of priming and solve it with adjustments, excellent communication and service
Grade A service at a very competitive price. Our service guy was great. Both times he was right on time and communicated the work he was going to do. I will do business with Reed's Pool Services again!
I noticed that a connection between a piece of solid PVC and flexible PVC hose which connects to my pool cleaner pump was leaking. I called Reed's and they were able to schedule a time within a day or so of when I called. The guy showed up on time and was able to replace the connection in the space of about ten minutes. Their price was reasonable and they were up-front about the cost for a service visit. I waited a little over a month to write this review to make sure the work was solid. Sure enough, it's still holding up perfectly. I'll definitely call Reed's again the next time I need any work on my pool.
Our pool heater was not firing up so they sent out a tech to troubleshoot the issue. James and Richard were very helpful throughout and did a good job of getting us up and running quickly. I found them to be reliable and trustworthy, would use them again without question.
Repaired gas supply line, replaced pool heater, replaced pool filter, re-plastered spa. Job required extra effort to determine cause of issues and how to resolve source; which they did very well.
Have used Reed's for equipment repairs and weekly maintenance. They always do a good job - keep you informed at all stages. Excellent communication. They are "our pool company" now!!!